Return & Refund Policy

Thanks for shopping at Ubah Store

If you are not entirely satisfied with your purchase, we're here to help.

Welcome to the Democratic Action Party’s online crowd-funding platform. In this website: www.campaign.ubah.my, you can donate to the different campaigns of your choice. You can also purchase our merchandise at www.store.ubah.my. Every ringgit counts and will be utilised according to the different campaigns’ plans in the coming 14th General Election, which is around the corner. Join us in this good fight to restore Malaysia from the current turmoil of corruption and decline. Together, we can put the nation on a path for a better tomorrow for our future generation.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or by bank transfer.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.